Admin and Reception Volunteer

We are currently looking to recruit a volunteer to support our administration and reception duties within the organisation.

Hours: Flexible to suit the individual, ideally a minimum of 3–4 hours per week between the hours of 9:30am - 4:30pm Duration: Short-term opportunity with the possibility of extension.

This volunteer role provides valuable support to the staff team and offers an opportunity to gain experience within a third sector organisation that delivers creative wellbeing services. The successful volunteer will assist with reception duties, administrative tasks, and database support to help ensure the smooth running of the organisation.

Reachout with Arts in Mind provides services for members who are at various stages of managing their wellbeing through creative activity. As part of a small and supportive team, the volunteer will have regular interaction with members and staff. The list of duties outlined below is not exhaustive, and additional tasks may be undertaken from time to time as the needs of the organisation evolve.

Full guidance and support will be provided, including any necessary training.

Key Responsibilities

Reception

• Welcoming members and visitors into the studio

• Managing online attendance registers

• Answering and directing phone enquiries where required

Database Support

• Updating the member database in line with GDPR requirements

• Maintaining and updating monitoring databases

• Supporting the Engagement Manager with data entry using Excel and Outlook

Administrative Support

• Printing and preparing documents required on a weekly basis

• Assisting with the preparation of New Member Packs

• Providing general administrative support to the team when required

Health and Safety

• Assisting with the creation of Hazardous Substances data sheets for the Reachout studio and office

• Full training and guidance will be provided for this task

Skills and Qualities

We are looking for someone who can demonstrate:

• A friendly and approachable manner

• Good literacy and communication skills

• Knowledge or understanding of mental health and disability

• Confidence using basic IT systems (including email and spreadsheets)

• Good organisational skills and attention to detail

• An interest in supporting a community-focused charity environment

• Interest in the arts and creative wellbeing

This role would suit someone who is looking to gain experience within the third sector, develop administrative skills, or contribute their time to supporting a creative wellbeing charity.

If you are interested in volunteering with Reachout with Arts in Mind, please complete the following application form: