At Reachout With Arts In Mind, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who access our services, visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@reachoutwithartsinmind.org.uk

or by writing to Reachout With Arts In Mind, Units 2 & 7C, The Makers Village, Ludgate, Alloa FK10 2DE. Alternatively, you can telephone 01259214951.

Who are we?

Reachout With Arts In Mind provides creative opportunities, self help and awareness for young people and adults experiencing mental ill health and disability, using expressive arts as a means of improving confidence, self-esteem and motivation.  Reachout is a registered charity (SC023779) and company limited by guarantee (SC373771 Scotland).

How do we collect information from you?

We obtain information about you when you

• access our services as a member, volunteer, staff, director, visitor, partner, support worker, student

• use our website or social media, for example, if you register interest in a workshop through Facebook or choose to ‘Contact Us’ through the website

What type of information is collected from you?

As a not for profit charitable organisation, Reachout With Arts In Mind has a legitimate interest to hold personal information for its service delivery.  The personal information we collect will include your name, address, email address, contact number and where appropriate, emergency contact details. 

How is your information used?

We may use your information to:
• process a donation that you have made
• to carry out our obligations arising from any contracts entered into by you and us
• deal with submissions for exhibition
• display your work on our website
• seek your views or comments on the services we provide
• notify you of changes to our services
• send you communications which you have requested and that may be of interest to you. These may include
information about exhibitions, workshop programmes, campaigns, appeals, other fundraising activities and promotions.
• process a job, volunteer, director application

We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.The retention periods for personal information are detailed in our Records Retention and Disposal policy.

Who has access to your information?

We will not share your information with third parties unless it is to comply with any legal obligation.We will not sell or rent your information to third parties.

How you can access and update your information

The accuracy of your information is important to us. If any of the information we hold is inaccurate or out of date, please speak to a member of staff or email us at:info@reachoutwithartsinmind.org.uk

or by writing to Reachout With Arts In Mind, Units 2 & 7C, The Makers Village, Ludgate, Alloa FK10 2DE. Alternatively, you can telephone 01259214951.

You have the right to ask for a copy of the information Reachout With Arts In Mind holds about you (please note a fee may be charged for information requests that are considered “excessive” under GDPRin order to cover our costs in providing you with details of the information we hold about you).  Please speak to a member of staff about such a Subject Access Request – contact details above.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of 'cookies'

Like many other websites, Reachouts website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual, we use cookies to store your preferences. This helps us to improve our website and deliver a better more personalised service.
It is possible to switch off cookies by setting your browser preferences. Turning cookies of may result in a loss of functionality when using our website.

Links to other websites

Our website and social media channels may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

16 or Under

We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.  Reachout can only be accessed by service users aged 16 or over unless through our Outreach Inspire programme, where consent will be gained by the partner organisation eg high school.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018